Icing

For local users in Knoxville, Tennessee, who might encounter Icing (located at 7600 Kingston Pike #1530, Knoxville, TN 37919, USA) within the platform category "Tattoo Shops Near Me," it's important to clarify that Icing is primarily a retail store offering fashion accessories, jewelry, and, notably, ear piercing services. While not a traditional tattoo shop, its inclusion in this category likely stems from the body modification service it provides through ear piercing. This introduction will detail the environment, services, features, and any relevant promotional information of Icing based on the available customer reviews, keeping in mind its placement within a potentially miscategorized platform.

One customer review provides a positive account of their ear piercing experience at Icing. They specifically mentioned Kennedy, who performed their second earlobe piercings and was described as doing a "fantastic job." The reviewer also highlighted Kennedy's friendly and helpful demeanor, strongly recommending her services. This suggests that Icing does offer ear piercing as a service, and at least one staff member is skilled and provides a positive experience for customers seeking this type of body modification. For users specifically looking for ear piercing within the "Tattoo Shops Near Me" category, this positive feedback indicates that Icing could be a viable option to consider.

However, another customer review presents a significantly contrasting experience regarding the in-store service. This review details a negative interaction with a salesperson while the customer was looking for a specific hair tie (mentioned as a favorite item previously purchased at Claire's, a sister store). According to the review, the salesperson was on a phone call upon the customer's arrival and did not acknowledge them initially. Despite the customer greeting her and explaining what they were looking for, the salesperson reportedly did not hang up the phone to assist. Instead, she vaguely directed the customer to look at wall displays and then continued her phone conversation. The customer spent approximately 15 minutes searching the store without finding the item. Upon leaving, the salesperson was still on the phone and did not acknowledge their departure with a goodbye or thank you. The reviewer described this behavior as "so unprofessional" and stated they would "never come back." This negative feedback raises concerns about the consistency of customer service at this particular Icing location.

Based on these two reviews, the environment of Icing can be perceived in two different lights. One experience suggests a friendly and helpful atmosphere, particularly in the context of the piercing service provided by Kennedy. The other paints a picture of a store where at least one staff member exhibited unprofessional behavior and inattentiveness to a customer's needs. It's difficult to form a comprehensive understanding of the typical store environment based on these limited and conflicting accounts. Potential customers might experience varying levels of service depending on the staff member they interact with.

The services offered at Icing clearly include ear piercing, as evidenced by the positive review of Kennedy's work. The store also retails a variety of fashion accessories and jewelry, as indicated by the customer looking for hair ties and being directed to wall displays. The specific types of jewelry and accessories available are not detailed in the reviews, but it can be inferred that they likely cater to a younger demographic, aligning with typical offerings found in similar retail chains. It's important to note that traditional tattoo services (needle-based ink application into the skin for permanent designs) are not mentioned in the context of Icing.

Features of Icing, based on the reviews, include the availability of ear piercing services performed by at least one skilled and friendly staff member (Kennedy). The store also carries a selection of fashion accessories and jewelry. A potential drawback, as highlighted by one review, could be inconsistent or unprofessional customer service from some staff members. The connection to Claire's (as a sister store) might also be a feature for customers who are familiar with and shop at Claire's, potentially expecting a similar range of products or services.

No specific promotional information is mentioned in the provided customer reviews. Local users interested in learning about any ongoing sales, discounts, or piercing specials at the Icing location in Knoxville would need to contact the store directly at (865) 690-6235 or +1 865-690-6235. They might also find information about promotions by visiting the store in person at 7600 Kingston Pike #1530, Knoxville, TN 37919, USA, or by checking the Icing website or social media channels, if available.

In conclusion, for local users in Knoxville, TN, encountering Icing within the "Tattoo Shops Near Me" category, it's crucial to understand that the store primarily offers fashion accessories, jewelry, and ear piercing services. While one customer reported a positive ear piercing experience with a friendly staff member named Kennedy, another detailed a highly unprofessional and unhelpful interaction with a different salesperson. This suggests that the quality of customer service might vary. If you are specifically looking for ear piercing in the area, Icing could be an option to consider based on the positive feedback regarding Kennedy's services. However, potential customers might want to be aware of the possibility of inconsistent service when browsing the retail offerings. To inquire about current promotions or the range of products and piercing services available, contacting the store directly is recommended.