For individuals in Lexington, Kentucky, and the surrounding areas searching for 'Tattoo Shops Near Me,' The Murder Art Collective, located at 525 S Upper St, presents a mixed picture based on recent customer reviews. While one review praises a positive experience with a walk-in artist, Justin, another details significant issues with customer service, retouch policies, and appointment reliability. Potential clients should carefully consider both perspectives before choosing this studio for their body art needs.
Based on the available reviews, the environment of The Murder Art Collective seems capable of accommodating walk-in clients, as mentioned by the reviewer who visited with a group of eight friends. This suggests a studio that may be flexible and able to handle spontaneous tattoo requests. However, the other review does not provide specific details about the shop's ambiance or cleanliness, focusing instead on the customer service interaction. Therefore, a comprehensive assessment of the studio's environment cannot be definitively made from the provided information.
The services offered at The Murder Art Collective include tattooing. One positive experience involved a group of friends getting "horse related tattoos" to commemorate their trip. The artist, Justin, is commended for being able to take in eight walk-ins without making them feel rushed. His personable demeanor and the quality of his work are highlighted, with one client specifically mentioning a "perfect" outline of their mare. This indicates that at least one artist at the collective is skilled, efficient, and good with clients, particularly in handling group walk-in appointments and creating satisfactory custom designs.
However, another review details a significantly less positive experience. A customer who had a tattoo done three years prior, which subsequently faded (with the initial artist suggesting it "looked good" in a picture), encountered issues when trying to get a retouch. Due to the original artist no longer working at the studio, the client was informed they would have to pay the full price for a retouch. While they agreed to this and were told they could potentially get additional tattoos for the same price, the subsequent experience was marred by poor communication and unreliability.
This customer was told over the phone by a "very nice" woman that the shop opened at 11 AM and that two artists would be available the next morning for walk-ins. However, upon arriving ten minutes before 11 AM, the customer waited until almost 11:30 AM, and despite calling the store twice, no one answered. This suggests a lack of punctuality and disregard for scheduled availability, leading the disappointed customer to conclude that the artists who were supposed to be there "doesn’t value business or customers." This incident raises serious concerns about the studio's operational reliability and customer service.
The features of The Murder Art Collective, as gleaned from these contrasting reviews, present a mixed bag. A potential positive is the apparent ability to accommodate walk-in appointments, as demonstrated by Justin's handling of a large group. His personable nature and skill in creating custom designs are also notable features. However, significant concerns arise regarding the studio's retouch policy (requiring full price for a retouch even for previous clients), the unreliability of promised artist availability, and the lack of communication or responsiveness during scheduled hours. These inconsistencies in service and policy are crucial points for potential clients to consider.
There is no promotional information available in the provided text. Given the conflicting nature of the reviews, it would be difficult to objectively highlight any promotional aspects. The focus remains on the importance of considering both the positive and negative feedback when evaluating The Murder Art Collective.
For local users in Lexington seeking 'Tattoo Shops Near Me,' The Murder Art Collective offers the potential for positive experiences, particularly with artists like Justin who are praised for their skill and customer interaction. However, the reported issues with retouch policies, appointment reliability, and overall customer service, as highlighted in the other review, cannot be ignored. Potential clients should weigh these factors carefully and perhaps inquire specifically about these policies and the availability of artists before committing to this studio.
The phone number for The Murder Art Collective is (859) 687-0226 or mobile +1 859-687-0226, and the address is 525 S Upper St, Lexington, KY 40508, USA. Individuals considering this studio may want to call and inquire about their retouch policies, the typical availability of artists for walk-ins, and their general customer service practices to gain a clearer understanding before visiting. It might also be beneficial to ask about the specific artists on staff and potentially request portfolios to assess their individual styles and quality of work.
In conclusion, for those in Lexington, KY, searching within the 'Tattoo Shops Near Me' category, The Murder Art Collective presents a complex picture. While there are positive accounts of skilled artists accommodating walk-ins and providing good work, there are also significant concerns regarding inconsistent customer service, potentially unfavorable retouch policies, and unreliable artist availability. Potential clients should carefully consider these contrasting experiences and conduct their own due diligence before choosing The Murder Art Collective for their tattoo needs to ensure a satisfactory and reliable body art experience.
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