Pur Ink Tattoo and Piercings

For those in the Buford, Georgia area searching for 'Tattoo Shops Near Me', Pur Ink Tattoo and Piercings is located within the Mall of Georgia at 4155 S Lee St. This establishment offers both tattoo and piercing services, catering to individuals looking for various forms of body art. Based on customer reviews, experiences appear to be varied, with positive feedback regarding the staff's helpfulness and the quality of service in some instances, alongside serious concerns about scheduling and business practices in others.

One positive review recounts a family's experience getting matching "Shazam emblem" tattoos, symbolizing their fighting spirit. The customer praised the welcoming atmosphere and the helpfulness of the staff, specifically mentioning Crystal. According to this review, Crystal took the time to ensure everyone was comfortable and happy, particularly when the client's son, getting his first tattoo, felt faint. Crystal's attentiveness and care in this situation were highlighted, and the son was reportedly very pleased with his tattoo. The overall service was described as "excellent," and the family expressed their intention to return for more work in the future. This review suggests that Pur Ink Tattoo and Piercings is capable of providing positive and supportive experiences, especially for first-time tattoo clients and those getting meaningful family tattoos.

However, a starkly contrasting and highly concerning review details significant issues with scheduling and business practices, specifically involving an individual named Crystal. This customer's experience involved multiple instances of missed appointments and a failure to receive a deposit refund. The reviewer initially reported a double-booking for their husband's first visit. Subsequently, a joint appointment was a "no show" by Crystal, who offered a discount for rescheduling. Despite this, a later appointment for the reviewer, their daughter, and son (who traveled from out of state) also resulted in Crystal being a "no show" with an excuse about mixed-up dates after returning from a cruise. The reviewer had paid a $100 deposit per person, totaling $300, for this appointment.

Following the repeated unreliability, the customer requested a refund of their $300 deposit in April 2024. As of September 2024, the refund had not been received. The reviewer stated that initial emails to Crystal received responses promising to look into the issue, but subsequent emails were ignored ("ghosted"). The reviewer explicitly labeled this as "straight up bad business and thievery." Adding further concern, the review mentioned that the Johns Creek location of Pur Ink Tattoo and Piercings had reportedly closed due to unpaid rent, and the business had relocated to Buford (the Mall of Georgia location). The reviewer issued a strong "Buyer beware" warning and noted that other reviews indicated similar experiences of being ghosted. An update in March 2025 confirmed that the refund was still not received, and a report was filed with the Better Business Bureau (BBB), which allegedly went unanswered by Crystal.

Considering these contrasting reviews, it is challenging to provide a uniformly positive or negative introduction. On one hand, there is evidence of a helpful and caring staff who can provide excellent service and create positive experiences, particularly for significant events like family tattoos and first-time clients. The focus on ensuring comfort and satisfaction, as highlighted in the positive review, suggests a commitment to customer care when appointments are kept.

On the other hand, the serious allegations of unreliable scheduling, repeated no-shows for appointments (including those made by clients traveling from out of state), and the failure to refund a substantial deposit raise significant red flags about the business's operational practices and reliability, at least in some instances involving the individual named Crystal. The mention of a previous location closing due to unpaid rent further adds to these concerns.

For local users searching for 'Tattoo Shops Near Me' and considering Pur Ink Tattoo and Piercings at the Mall of Georgia, it is crucial to be aware of this conflicting feedback. While some customers have reported positive experiences with friendly and helpful staff and satisfactory tattoo outcomes, others have encountered severe issues with scheduling and financial transactions. The discrepancy in these experiences may be related to specific individuals within the business or changes in management or practices following the relocation.

Given the information available, it is not possible to ascertain the current environment or typical service experience at the Buford location of Pur Ink Tattoo and Piercings. The positive review suggests a welcoming atmosphere and helpful staff, while the negative review paints a picture of unreliability and poor business ethics. Potential customers may find it beneficial to inquire directly about the artists and staff currently working at the Buford location and to seek more recent reviews or testimonials to gauge the current service quality and reliability.

No specific promotional information is mentioned in the provided reviews. It is common for tattoo and piercing studios to offer various promotions, such as discounts on certain days, package deals for multiple piercings, or special offers for first-time clients. Interested individuals should contact Pur Ink Tattoo and Piercings directly at (770) 501-4647 or +1 770-501-4647 to inquire about any current promotions they may be running at their Mall of Georgia location.

In conclusion, Pur Ink Tattoo and Piercings at the Mall of Georgia offers tattoo and piercing services. While some customers have reported positive experiences with friendly and helpful staff and satisfaction with their body art, there are also serious concerns raised in other reviews regarding unreliable scheduling, missed appointments, and unresolved deposit refunds. Potential clients should exercise caution and consider the full spectrum of feedback before making a decision. It would be prudent to seek more current reviews specific to the Buford location and to directly communicate with the studio about their policies and the artists currently working there to ensure a reliable and positive experience when searching for 'Tattoo Shops Near Me'.