Parlor & Co.

Tattoo Shops Near MeNorth CarolinaJackson CountySylvaWest Main Street

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Overview

  • +1 828-476-8508
  • www.parlorandco.com
  • 474 W Main St, Sylva, NC 28779, USA
  • Hours Business hours are not available at the moment

Parlor & Co. Introduce

For local users in Taiwan seeking hair salon services, it's essential to gather comprehensive information to make an informed decision. While the platform category is "Tattoo Shops Near Me," the following information pertains to a hair salon named Parlor & Co., located at 474 W Main St, Sylva, NC 28779, USA. It's important to note that this introduction will analyze Parlor & Co. as a hair salon, drawing solely from the provided customer reviews to offer an objective overview of its environment (as perceived through customer experience), services, features, and any implicitly mentioned aspects relevant to potential clients.

The customer reviews for Parlor & Co. present a somewhat contrasting view of the salon and, specifically, the stylist Elle. One customer recounts a significantly negative experience marked by what they perceived as unprofessional behavior. This individual had booked an appointment online almost a month in advance for their first haircut in nine months, choosing Parlor & Co. based on high reviews and recommendations. However, their appointment was cancelled the day before. While Elle offered to reschedule for the following day, the customer states that despite accommodating the stylist's request and sending multiple follow-up messages regarding their availability, Elle ultimately did not respond, leaving the customer without an appointment and unable to find another salon before a scheduled trip. This review highlights a potential issue with communication and reliability at Parlor & Co., at least in this particular instance with Elle.

In contrast, another customer offers a highly positive account of their experiences with Elle over several years. This reviewer initially sought Elle for hair coloring services and, when their previous stylist stopped cutting hair, transitioned to Elle for haircuts as well. They praise Elle's color work as "stellar" with beautiful blending that lasts well. This customer specifically mentions having purple hair twice and being very satisfied both times. Furthermore, they commend Elle for her guidance in transitioning to short hair and express absolute love for their haircuts. This positive review emphasizes Elle's skill in both coloring and cutting, her attentiveness to the client's preferences ("She knows my hair and listens to what I want"), and her proactive approach to feedback ("She always wants feedback on what I liked and what didn't work").

Considering these two reviews, it's challenging to definitively characterize the "environment" of Parlor & Co. The negative review suggests a lack of professionalism in communication, which could contribute to a stressful or frustrating experience for some clients. On the other hand, the positive review implies a stylist who is attentive, skilled, and fosters a good relationship with her clients. Therefore, the environment might be perceived differently depending on the individual stylist and the specific interaction.

The services offered at Parlor & Co., based on these reviews, include hair cutting and hair coloring. Elle is specifically mentioned for her expertise in both areas, including color blending and transitioning clients to different hair lengths and styles. The positive review indicates a willingness to work with clients' preferences and a focus on achieving desired outcomes. The negative review, however, underscores the importance of reliable scheduling and communication, regardless of the quality of the actual hair service.

In terms of "features," Elle's skills in color work and haircuts, as well as her attentiveness to client needs (as described in the positive review), could be considered features of the salon, particularly if she is a key stylist. The negative review, conversely, points to a potential lack of consistent professionalism in client communication as a concerning feature. It's important for potential clients to weigh these contrasting perspectives.

There is no promotional information explicitly mentioned in the provided reviews. Therefore, it's impossible to comment on any current offers or discounts at Parlor & Co. To inquire about pricing, specific services, or any promotions, interested individuals would need to contact the salon directly via phone at (828) 476-8508 or mobile phone at +1 828-476-8508.

For local users in Taiwan seeking hair salon services and encountering this information, it serves as a reminder that online reviews can offer valuable, albeit sometimes conflicting, insights. When researching "Hair Salons Near Me" in Taiwan, it would be prudent to look for a consistent pattern of positive feedback regarding both the quality of services and the professionalism of the staff, including communication and reliability. The case of Parlor & Co. highlights that even salons with highly skilled stylists may have areas where improvement is needed in terms of customer service.

In conclusion, Parlor & Co. in Sylva, NC, appears to offer hair cutting and coloring services, with stylist Elle receiving strong positive feedback for her technical skills and client care from one reviewer. However, another customer experienced significant issues with communication and appointment handling, leading to a very negative overall experience. Without further information or a broader range of reviews, it's difficult to provide a definitive assessment of the salon's overall service quality and environment. Potential clients may want to consider these contrasting experiences and perhaps seek additional reviews or contact the salon directly to gauge their current standards of professionalism and service.

Location

Reviews

  • Mar 07, 2025

    I had an appointment booked online almost a month in advance. This was supposed to be my first haircut in nine months, as I have routinely stuck with the same hairstylist since before I moved. I decided to book here because of high reviews and recommendations from other people, regardless of my fears. However, my appointment was cancelled the day before, even though I had booked a month in advance. Elle asked if I could reschedule with her the next day and I said yes, and sent four follow up text messages with my availability. I even moved my leaving time for the trip I had scheduled this appointment before, to give her more time to reschedule me. In spite of all of these accommodations I personally made to keep an appointment with her, she ended up ghosting me. Not replying to any of my messages. I am confused and irritated at the unprofessional behavior shown at this salon, and disappointed because I had booked with Elle specifically due to high recommendations, even through my uncertainty of trying out a new hairstylist. Overall, this was a horrible experience, because I couldn't get another appointment anywhere else because I leave for my trip in one day, which is why I had booked an appointment right before- to have my hair done for this trip. I would not recommend this salon for anything, if only for the unprofessional lack of communication.

  • Aug 14, 2024

    I started going to Elle for color several years ago and when my regular stylist stopped cutting hair, she became my one and only. She color work is stellar and blends out so beautifully over time. I've gone purple twice and loved it both times. She also helped me transition to short hair and I absolutely love my cuts. She knows my hair and listens to what I want. She always wants feedback on what I liked and what didn't work.

  • Jul 13, 2023

    Elle is AMAZING. She listened to what I wanted, validated my concerns, worked with me to ensure I was blown away. My hair felt amazing after my appointment - my natural waves were popping almost as much as the color (I can air dry with zero brushing or styling and get so many compliments). I've been having my hair in fashion colors for about 6-7 years, never have I been happier with how it looks and feels. She's a literal artist 🎨 and made me feel like a masterpiece ✨ 100/10 recommend

  • Aug 09, 2024

    Elle gave me one of the best short haircuts I have ever had! She really listens to my directives with an empathetic and knowledgeable ear! She took such care to make sure that every hair was properly styled!! I really appreciate her talent and her kind and gracious way! Elle definitely gets 5 stars in my book!

  • Aug 11, 2024

    I couldn’t be happier with my experiences with Elle!!! She is perfectly professional and still so personal to talk to! My appointments aren’t just about getting my hair done they are an entire experience that revitalizes my soul. The plants in the salon are INCREDIBLE for that spa chill vibe. I’ve never been so happy with my hair, ever! I’ve been from Miami to Park City and back again and never found anyone with the level of talent or skill set that Elle puts into my absolutely fabulous hair! We color, we cut, we have real conversations about what my expectations are and she shares with me her vision and the road we’ll travel to get there. I couldn’t ever give enough positive feedback for the value and service I get with Elle Does Hair at Parlor & Co. Thank you for everything you do, including but not limited to all the compliments I get daily on my hair!

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