Opus Studios

For local users in Taiwan seeking body art services and browsing the "Tattoo Shops Near Me" category, Opus Studios, located in Hesperia, California, USA, presents a complex picture based on the available customer reviews. While one review offers high praise for the studio's environment and artists, another details serious concerns regarding financial transactions and customer service related to a specific artist, Hector Alvarado, who is also mentioned positively in the first review.

One customer expresses overwhelmingly positive feedback about Opus Studios, stating they have been a client for about a year and have consistently been satisfied. They describe the environment as "friendly and inviting" and specifically commend the artist @hectormarksyou (Hector Alvarado), noting that they are so pleased with his work that they intend to continue getting tattoos from him until their body is fully covered. This reviewer also highlights the helpfulness of all the artists at the studio and the family-like atmosphere they have created. Furthermore, they emphasize the studio's respectfulness and professionalism, concluding with a strong recommendation for Opus Studios and any of their artists for "high quality work in the high desert."

However, a second, more detailed review presents a starkly contrasting experience involving the same artist, Hector Alvarado, and one of the owners of the shop. This customer recounts paying $1000 upfront for two tattoo sessions with Hector Alvarado. They provide evidence of these payments via Venmo receipts and messages showing that Hector Alvarado cancelled both scheduled sessions on separate occasions. Frustrated by the cancellations, the customer requested a refund, at which point Hector Alvarado informed them that his $200 deposits were non-refundable but that the remaining amount would be returned in a few days.

According to the reviewer, Hector Alvarado subsequently stopped responding to their messages, and the refund was not issued. The reviewer expresses their strong disapproval of this situation, characterizing it as "stealing someone's money for work that you never actually did" and labeling it "totally wrong, unprofessional, and unacceptable," especially since the artist was the one who cancelled the appointments. They explicitly advise others to "think twice before doing business with the people who run this shop" and mention filing a formal grievance report with the city of Hesperia due to what they consider unethical business practices.

An update to this negative review further clarifies the financial outcome. Despite Hector Alvarado being the one to cancel both appointments, he allegedly kept $400 as a non-refundable deposit for the two sessions. The reviewer expresses their disbelief that a business would retain a deposit under such circumstances and labels it "basically legal theft." Out of the initial $1000 payment, the customer reports receiving only $600 back, cautioning others to be wary of individuals who "claim to be a business but act like anything but."

Considering these two contrasting accounts, local users in Taiwan exploring Opus Studios within the "Tattoo Shops Near Me" category should be aware of both the positive aspects highlighted by one reviewer – a friendly environment, helpful and talented artists (including Hector Alvarado), and high-quality work – and the serious concerns raised by another regarding financial practices, specifically concerning upfront payments, cancellations by the artist, and the handling of deposits when services are not rendered due to the artist's actions.

The information available does not provide details about the studio's overall environment beyond the "friendly and inviting" description in the positive review. Similarly, specific services offered beyond tattooing are not mentioned. There is no promotional information available in either of the reviews.

In conclusion, Opus Studios in Hesperia appears to have the potential to provide a positive tattoo experience with talented artists, as indicated by one customer. However, the serious allegations made by another customer regarding financial mismanagement and unprofessional conduct following cancellations by one of the artists (Hector Alvarado) warrant significant caution. For users in Taiwan considering this studio (though geographically distant), it is crucial to weigh both perspectives and potentially seek further information or clarification regarding their policies on deposits, cancellations, and refunds before engaging their services. The discrepancy between the two reviews highlights the importance of thorough research and consideration of all available feedback when choosing a tattoo studio.