Henna Shoppe

Located within Arrowhead Towne Center at 7700 W Arrowhead Towne Center, Glendale, AZ 85308, USA, Henna Shoppe appears to be a retail store offering a diverse range of items. While the name might suggest henna services, the available customer reviews primarily focus on the shopping experience and the variety of products available for purchase. It's important to note that based on this information, Henna Shoppe does not seem to fall under the category of "Tattoo Shops Near Me" as it operates as a retail store rather than a body art service provider.

One customer mentioned being drawn into Henna Shoppe by sale signs, indicating that the store does engage in promotional activities to attract customers. Upon entering, this customer found the location to be clean and noted the extensive selection of merchandise, ranging from jewelry to statues. They specifically purchased incense holders and scents, suggesting that the store carries home fragrance items as well. The service was described as friendly but "a little slow to see us at the counter," indicating a potential area for improvement in customer service efficiency.

However, another customer shared a significantly less positive experience over several visits spanning eight years. This detailed review raises concerns about the behavior of an individual described as the "manager or whatever she is." The issues highlighted include being "overbearing," "hovery," "mean in general," and "pushy to customers to purchase something." Specific instances were recounted, such as the manager allegedly shoving scented waxes in the customer's nose and later being confrontational with a group of friends who were browsing. This customer also described an incident where they and their friends were told to leave the store after being perceived as "messing around" due to being a group of five and "somewhat dancing to the music." The reviewer alleges they were not warned before being asked to leave and that the manager may have taken photos of them as they departed, which was then denied.

Furthermore, this long-term customer raised concerns about the authenticity and pricing of some of the merchandise. They claim that the crystals sold at Henna Shoppe are synthetic, based on their knowledge as a Wiccan and a blacklight test they conducted. They also allege that clothing purchased for over $50 was found online for significantly cheaper, contradicting the manager's claim that the clothes are imported from India. The reviewer also notes that the store does not seem to respond to negative reviews online, suggesting a lack of engagement with customer feedback.

Based on these reviews, the environment of Henna Shoppe is perceived differently by customers. One found it clean with a wide array of interesting items, while another's experience was overshadowed by negative interactions with the manager. The features of Henna Shoppe include a diverse product range encompassing jewelry, statues, incense and related items, crystals, and clothing. The store appears to utilize sale signs as a promotional strategy to attract customers.

The services offered at Henna Shoppe, based on these reviews, primarily involve retail sales. While the initial positive review mentions friendly service, the subsequent detailed negative review raises serious concerns about the customer service provided by the manager. The allegations of pushy sales tactics, confrontational behavior, and potentially unprofessional conduct are significant points of feedback for potential customers to consider.

The discrepancy in customer experiences suggests that interactions at Henna Shoppe may vary. While some customers might find unique items and a pleasant shopping environment, others have reported negative encounters, particularly with the individual identified as the manager. The concerns raised about product authenticity and pricing also warrant consideration for those interested in purchasing specific items like crystals or clothing.

For local users in Glendale, AZ, who might come across Henna Shoppe while at Arrowhead Towne Center, these reviews offer contrasting perspectives. If you are interested in purchasing jewelry, statues, incense, or potentially other items, the store offers a wide selection. However, it is advisable to be aware of the reported issues regarding customer service and potentially the authenticity and pricing of certain products. As there is no specific promotional information beyond the mention of "sale signs," any inquiries about current discounts or offers would need to be directed to the store itself at the provided phone numbers.

In conclusion, Henna Shoppe at Arrowhead Towne Center is a retail store with a diverse inventory. While one customer noted a clean environment and friendly (though slightly slow) service, another detailed significant negative experiences with the manager, including pushy sales tactics and confrontational behavior. Concerns were also raised regarding the authenticity of crystals and the pricing of clothing. Potential customers should weigh these contrasting reports when considering a visit to Henna Shoppe. It is recommended to approach with awareness and perhaps be prepared for varying levels of customer service.