Claire's

Tattoo Shops Near MeMississippiLamar CountyHattiesburgTurtle Creek Drive

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Overview

  • +1 601-268-1896
  • stores.claires.com
  • 1000 Turtle Creek Dr #50, Hattiesburg, MS 39402, USA
  • Hours

    Monday 10:00 AM - 8:00 PM

    Tuesday 10:00 AM - 8:00 PM

    Wednesday 10:00 AM - 8:00 PM

    Thursday 10:00 AM - 8:00 PM

    Friday 10:00 AM - 8:00 PM

    Saturday 12:00 AM - 9:00 PM

    Sunday 12:00 AM - 6:00 PM

Claire's Introduce

For local users in Taiwan searching for "Tattoo Shops Near Me," it's important to note that the point of interest, Claire's, located at 1000 Turtle Creek Dr #50, Hattiesburg, MS 39402, USA, primarily offers ear piercing services and fashion accessories, rather than traditional tattoo services typically found in tattoo shops. While body modification services like piercing are related to the broader category of body art, Claire's specializes in ear piercing, particularly for younger individuals, and the sale of jewelry and accessories. Therefore, when considering "Tattoo Shops Near Me" for services beyond piercing, Claire's may not be the relevant destination.

Based on the provided customer reviews, the environment and services at this particular Claire's location appear to be somewhat inconsistent, with notable differences in customer experiences depending on the staff member encountered. One positive review highlights an exceptionally pleasant experience with the store manager, identified as "mary" by her necklace, during an ear piercing for the reviewer and their best friend. The reviewer describes the manager as an "absolute doll" who made the process "so great" and highly recommends Claire's specifically for ear piercings based on this positive interaction. This suggests that when provided by a competent and friendly staff member, the ear piercing service at Claire's can be a positive and comfortable experience.

However, a starkly contrasting negative review details a "horrible experience" with a staff member named Gabby during an attempt to get a two-month-old baby's ears pierced. This review raises significant concerns about the professionalism, knowledge, and customer service provided by this particular employee. The issues began with a perceived accusatory questioning regarding the baby's vaccination records, which, while understandable as a safety precaution, was handled in a way that the reviewer found untrusting. Furthermore, the reviewer alleges that Gabby attempted to push a specific aftercare solution without offering the standard option, indicating a potential upselling tactic that the customer found unfavorable.

The most concerning aspect of the negative review involves the actual piercing procedure. The reviewer, who states they have had ears pierced at Claire's before and is familiar with the marking process, claims that Gabby pierced the baby's right earlobe "too high." Following this apparent error, Gabby allegedly refused to acknowledge her mistake and insisted that the reviewer would have to purchase another piercing kit to have the ear re-pierced after a six-week healing period. The reviewer expresses significant distress and upset over this situation, particularly the perceived rudeness and lack of accountability from Gabby regarding a procedure performed on a two-month-old infant. This negative experience led the reviewer to vow never to return and to specifically advise others to avoid being pierced by Gabby.

Considering these two very different accounts, the environment at this Claire's location appears to be heavily dependent on the individual staff member assisting the customer. While some employees, like the manager "mary," may provide excellent and caring service, others, like Gabby in the negative review, may exhibit unprofessional behavior, lack of expertise, and poor customer service skills. This inconsistency in service quality is a significant factor for potential customers to consider.

The services offered at Claire's, based on these reviews, primarily include:

  • Ear Piercing: This is the main service discussed in both reviews, indicating that Claire's is a destination for ear piercing, catering to various age groups, including infants.
  • Sale of Piercing Kits and Solutions: The negative review mentions the sale of rapid and standard piercing aftercare solutions, suggesting that these products are available for purchase.
  • Sale of Jewelry and Accessories: While not explicitly detailed in these reviews, Claire's stores typically offer a wide range of jewelry and fashion accessories in addition to piercing services.

The features of this Claire's location that can be inferred from the reviews include:

  • Potentially Friendly and Competent Management: The positive review highlights a store manager ("mary") who provided excellent service.
  • Inconsistent Staff Quality: The stark contrast between the two reviews indicates a potential variability in the professionalism and skill level of the staff members performing piercings.
  • Adherence to Safety Protocols (Vaccination Inquiry): The request for vaccination proof for an infant suggests an awareness of safety guidelines, although the manner in which it was handled was perceived negatively by one customer.
  • Availability of Different Aftercare Solutions: Both rapid and standard piercing solutions are mentioned.
  • Potential for Errors in Piercing Placement: The negative review alleges an incorrect piercing placement by one staff member.
  • Questionable Customer Service in Some Instances: The negative review details rudeness, lack of accountability, and perceived upselling by one employee.

Currently, there is no specific promotional information available in the provided text. Claire's, as a chain retailer, often has ongoing promotions and discounts on their jewelry, accessories, and piercing services. To inquire about any current promotions at this specific Hattiesburg location, local users in the area would need to contact them directly using the provided phone numbers (+1 601-268-1896 or (601) 268-1896) or visit their store at 1000 Turtle Creek Dr #50, Hattiesburg, MS 39402, USA. Their website or social media channels (if a local store page exists) might also provide information on current offers.

In conclusion, based on the limited information from these two contrasting customer reviews, the Claire's location in Hattiesburg, MS, USA, offers ear piercing services and related products. While some staff members, like the manager "mary," may provide excellent and positive experiences, there appears to be a risk of encountering staff who exhibit unprofessional behavior and make errors during the piercing process, as detailed in the negative review involving an employee named Gabby. For local users in Taiwan researching "Tattoo Shops Near Me" for tattoo services, Claire's is unlikely to meet those needs. However, for those interested in ear piercing in the Hattiesburg area, these reviews highlight the importance of potentially inquiring about the staff on duty and hoping for a skilled and customer-focused piercer. The inconsistency in service quality suggests that experiences may vary significantly at this particular Claire's location.

Location

Reviews

  • Sep 09, 2024

    Me and my best friend went to get our ears pierced on a whim. The store manager was an absolute doll! She made the process so great for us! We didn’t get her name but her necklace said “mary.” Would highly recommend Claire’s for ears piercings.

  • Mar 06, 2022

    Today I had a horrible experience at this Claire’s. First I had to show Gabby proof that my two month old had her vaccines which was no problem so I did and she questioned me as if I wasn’t being truthful so I read all the vaccines out loud to her so she could understand better. Then Gabby tried to make me buy the rapid solution and didn’t offer the standard solution. I told her the standard solution. She placed the dots on my baby ear and the dots were fine. I used to pierced ears at Claire’s so I know that the dots are always bigger so you have to pierce in the center of the dots. Well on my baby right ear she pierced it too high on her earlobe. She told me I would have to buy another kit for her to redo them as if she wasn’t the one who messed up my baby ear. Then she said I would have to wait 6 weeks for her piercing to close before they could redo it. She was rude and didn’t acknowledge the fact that she messed up my 2 month old baby ear! I’m so upset and will never return here. Her name is GABBY and please don’t let her pierced your ears!!!

  • Aug 16, 2022

    This store's only redeeming grace is its new manager, Amber. I had been in Claire's early in the week and unknowingly bought some defective items and had been upcharged by $2 ea on 2 pair of earrings (price listed was $7.99, I was charged $9.99). When I got to Claire's to return/exchange the defective items, I was told I could not return a $15 earring (because this particular earring goes in the ear, unlike the other earrings??), or a $14 unopened earring of the same variety. The saleslady on my trip previous had mentioned no such policy. This particular $15 earring in question would not open wide enough to fit in my ear -- defective. Claire's unwillingness to take back an expensive and defective earring was strike 1 to running me off forever. Then, I asked to have the price corrected on the two upcharged earrings (supposedly earning me back $4) and to exchange earrings that were badly tarnished. The price correction and the exchange (for a product of equal value) would have cost me nearly $4, because, according to corporate, "You can't return things for free." Strikes two and three. I was ready to walk out and write scathing review after scathing review until new manager Amber at Hattiesburg, MS, offered to put her new position on the line to get me a gift card for the "unreturnable" jewelry and the upcharged amount. She, in so many other ways as well. offered the best customer service I have ever experienced at a Claire's store and she is the only reason I will ever buy from Claire's again. Claire's stores, please take cues from Amber -- clearly the only person in your business who wants customers to return.

  • Aug 23, 2022

    Shopping at Claire's in Hattiesburg had definitely gone downhill in the recent years. The best move they've made is them changing to new management. With the holiday season fast approaching and parents looking for cute gifts for their children, I do believe it's worth giving the store another try. The new manager, Amber, has been working very hard to turn this store back into a positive light and it shows. I will be returning to shop again soon.

  • Aug 23, 2022

    I am the New Store Manager to the Hattiesburg mall location. As there are some negative feedback, I intend, under my management, to turn that around. If you have had a bad experience in the past, please stop by and say hi! Im positive you will have an exceptional visit with us. The veteran associates are in the process of retraining with in all aspects of what Claire’s upholds in customer service. Please stop in and ask any questions to piercings, ongoing promo (B3G3FREE), sales, ear solutions, our Loyalty Program, drop boxes, and even our Birthday Party Experiences. We will even bring Clair Bear back to Hattiesburg! Stop by and give our newly managed staff your feedback and let them assist you. I’m positive your family will have an amazing shopping experience!

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