13th Hour Tattoos

For individuals in Roseville, Michigan, and the surrounding areas searching for "Tattoo Shops Near Me," 13th Hour Tattoos, located at 26065 Gratiot Ave, Roseville, MI 48066, USA, is a local establishment offering body art services. They can be contacted at (586) 218-8063 or their mobile number, +1 586-218-8063.

When choosing a tattoo and piercing studio, prospective clients often prioritize factors such as the professionalism of the staff, the clarity of communication, the studio's policies, and the overall customer experience. Reviews from previous customers can provide valuable insights into these aspects, helping individuals to make informed decisions about where to entrust their body art needs.

The available customer feedback for 13th Hour Tattoos in Roseville presents significant concerns regarding the professionalism and customer service provided. One reviewer recounted an "appalling display of disinterest and unprofessionalism" during a brief phone inquiry about piercing services. The reviewer described the person who answered the phone as having an attitude and audibly sighing with exasperation at basic questions. This experience left the reviewer feeling like an inconvenience and highlighted a "sheer lack of courtesy," leading to a negative recommendation for the establishment.

Another review detailed a disappointing experience related to a scheduled ear piercing appointment for a five-year-old child's birthday. The customer stated that an appointment was made two weeks in advance, but upon arrival, they were informed of a general policy against piercing children younger than ten. While an exception was seemingly made due to the prior appointment, the situation escalated when the shop requested a picture ID for the five-year-old. The reviewer pointed out that a birth certificate, which they had brought, is legally recognized as one of three acceptable forms of identification for minor ear piercings (along with a state ID or school ID, with only one required). The discrepancy in communication regarding the ID requirement and the subsequent refusal to proceed with the piercing led to the child crying on her birthday. The reviewer attributed this negative experience to a lack of clear communication between the staff and customers.

Considering the category "Tattoo Shops Near Me," potential clients expect a certain level of professionalism and clear communication. The negative reviews for 13th Hour Tattoos raise red flags in these areas. The first review highlights a lack of courtesy and disinterest during a simple phone inquiry, which can deter potential customers from even considering their services. The second review points to internal communication issues and a lack of clarity regarding their policies, particularly concerning the piercing of minors, leading to a distressing experience for a family.

In terms of services, 13th Hour Tattoos evidently offers both tattooing and piercing, as indicated by the phone inquiry about piercings and the scheduled ear piercing appointment. However, the provided reviews do not offer any insight into the quality of their tattoo work, the range of piercing options available, or the expertise of their artists. The focus of the feedback is primarily on the negative aspects of customer service and policy communication.

Features that are typically important in a tattoo and piercing studio include skilled and professional artists, a clean and sterile environment, clear communication of policies and procedures, and a respectful and customer-focused approach. Based on the available reviews, 13th Hour Tattoos appears to fall short in the areas of professionalism and clear communication. The lack of courtesy reported during a phone call and the miscommunication regarding the ID requirement for a minor's piercing suggest potential issues with their customer service practices.

Currently, the provided information does not include any details about the environment of 13th Hour Tattoos (cleanliness, atmosphere, etc.) or any promotional offers they might have. Many tattoo and piercing studios often showcase their artists' portfolios, detail their sterilization procedures, and may offer consultations or special deals. The absence of such information in conjunction with the negative customer service feedback does not present a positive image for prospective clients.

For local users in Roseville searching for "Tattoo Shops Near Me," the available reviews for 13th Hour Tattoos serve as a strong cautionary note. The reported issues with unprofessionalism during a phone inquiry and the mismanaged ear piercing appointment resulting in a child's distress are significant concerns. Potential clients should carefully consider these experiences before deciding to engage with this establishment.

Given the negative feedback, it would be prudent for prospective clients to consider the following before making a decision:

• Seek reviews from other online platforms to determine if the experiences reported are isolated incidents or indicative of a broader pattern of customer service issues.
• If still considering their services, attempt direct communication with the studio to gauge their responsiveness and professionalism firsthand.
• Inquire specifically about their policies regarding minor piercings and the required identification to avoid similar misunderstandings.
• Ask about the qualifications and experience of their tattoo and piercing artists and request to see portfolios of their work.

Ultimately, choosing a tattoo and piercing studio involves entrusting one's body to professionals. Clear communication, respect, and adherence to established policies are fundamental aspects of a positive and safe experience. The current feedback for 13th Hour Tattoos suggests potential shortcomings in these critical areas.

In conclusion, based on the limited information available, 13th Hour Tattoos in Roseville, Michigan, has received negative feedback regarding unprofessional customer service during a phone inquiry and a poorly handled ear piercing appointment for a minor due to unclear communication about identification requirements. Local users searching for "Tattoo Shops Near Me" should carefully consider these reported experiences and conduct thorough due diligence before choosing this studio for their body art needs.